All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Domestic and international shipping is free. Please note that custom duties are not covered.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.

The Warranty Period for all products purchased from Agnes Fine Jewelry is 180 days from the date of purchase. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.